Ckeepr Privacy Policy

1. Information We Collect

We collect information to provide and improve the Services. This includes:

• Personal Information: When you create an account, design gift certificates, or contact support, we may collect your name, email address, phone number, business name, and payment details.
• Content Data: Information you upload, such as logos, customer details (e.g., names, emails), and gift certificate designs.
• Usage Data: Details about how you interact with the Services, including IP address, device type, browser, pages visited, and actions taken (e.g., certificate creation, QR code scans).
• Integration Data: Information shared with us via CRM integrations or third-party tools you connect to Ckeepr.

2. How We Use Your Information

We use your data to:

• Provide and maintain the Services, including creating and distributing gift certificates.
• Process payments and manage your account.
• Send you updates, promotional offers, and support responses via email or in-app notifications.
• Analyze usage trends to enhance functionality (e.g., improving templates or QR code features).
• Comply with legal obligations and protect the security of the Services.

3. How We Share Your Information

We may share your data with:

• Service Providers: Third parties that assist with hosting, payment processing, analytics, or customer support.
• Partners: If you integrate Ckeepr with CRMs or use automated marketing campaigns, relevant data (e.g., customer emails) may be shared with those partners.
• Legal Authorities: When required by law or to protect our rights, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

We do not sell your personal information to third parties for marketing purposes.

4. Cookies and Tracking Technologies

We use cookies and similar tools to:

• Enhance your experience (e.g., remembering login details).
• Track usage for analytics and performance improvements.
• Deliver personalized content, such as tailored certificate templates.

You can manage cookie preferences through your browser settings, though disabling them may affect some features.

5. Data Security

We implement industry-standard measures (e.g., encryption, secure servers) to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access.

6. Your Choices and Rights

You can:

• Update or delete your account information via the Ckeepr dashboard or mobile app.
• Opt out of promotional emails by clicking "unsubscribe" in our messages.
• Request access, correction, or deletion of your data by contacting us at [email protected].

Depending on your location, you may have additional rights (e.g., under GDPR or CCPA) to access, portability, or erasure of your data.

7. International Data Transfers

Ckeepr operates globally, and your data may be transferred to and processed in countries outside your own (e.g., the United States). We ensure such transfers comply with applicable data protection laws.

8. Children’s Privacy

The Services are not intended for users under 13. We do not knowingly collect data from children under 13. If we learn such data has been collected, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. We’ll notify you of significant updates via email or in-app notices. Continued use of the Services after changes constitutes acceptance of the revised policy.

10. Contact Us

Questions about this Privacy Policy? Reach out to our support team at [email protected]. We’re here to assist you!